General terms and conditions

1. Terms of use for acquiring tickets via the online platform provided by TelevisorTroika GmbH

1.1 Conclusion of the purchase agreement
By providing the online platform for acquiring tickets quoting the ticket prices and available payment methods, TelevisorTroika GmbH constitutes an offer to conclude a purchase agreement. The participant enters into a purchase agreement by clicking on the respective button on the ticket order form. Valid acceptance of the offer by the participant is contingent upon his/her completing all of the mandatory fields on the ticket order form. Immediately after entering into a purchase agreement, the participant shall receive an e-mail to confirm conclusion of the purchase agreement. The participant is obliged to inform TelevisorTroika GmbH if he/she does not receive this confirmation e-mail at all or in good time.

1.2 Withdrawal by the TelevisorTroika GmbH
TelevisorTroika GmbH is permitted to cancel a participant's order (unilateral right of cancellation) if the participant breaches the terms of the event stipulated in advance by TelevisorTroika GmbH, or if the participant attempts to circumvent said terms. A declaration of cancellation may also take place implicitly by means of crediting the paid fees.

Section 350 BGB does not apply.

1.3 Invoicing
TelevisorTroika GmbH will only send invoices to participants in electronic form.

1.4 Right of withdrawal for consumers
The participant as consumer has the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the date of contract conclusion. To exercise the right of withdrawal, the participant must inform

TelevisorTroika GmbH
Trajanstraße 27
50678 Koeln
Germany
Fax: +49 221 931 84 49
E-Mail: akkreditierung@televisor.de

of his/her decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). To meet the withdrawal deadline, it is sufficient to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If the participant withdraws from this contract, TelevisorTroika GmbH shall reimburse all payments received from the participant without undue delay and in any event not later than 14 days from the day on which TelevisorTroika GmbH is informed about the participant’s decision to withdraw from this contract. TelevisorTroika GmbH will carry out such reimbursement using the same means of payment as the participant used for the initial transaction, unless the participant has expressly agreed otherwise; in any event, the participant will not incur any fees as a result of such reimbursement.

If the participant requested to begin the performance of services during the withdrawal period, the participant shall pay TelevisorTroika GmbH an amount which is in proportion to what has been provided until the participant has communicated TelevisorTroika GmbH his withdrawal from this contract, in comparison with the full coverage of the contract.

Exclusion of right of cancellation:
The right of cancellation does not exist if, when entering into a legal transaction, you predominantly act in exercise of your trade, business or profession and are therefore deemed to be an entrepreneur (Section 14 BGB).

1.5 Ticket delivery, loss and complaints
1. lmmediately after receipt of payment TelevisorTroika GmbH will send a purchased ticket to the e-mail address the participant entered during the order process unless an alternative option was agreed (e.g. ticket collection at the venue).

2. The participant is responsible for checking that the received tickets are correct, and for arranging any amendments by TelevisorTroika GmbH in good time before the event takes place.

3. The participant may request electronic tickets to be resent at any time.

1.6 Return of tickets, reimbursement of purchase price
1. If an event is cancelled or postponed, the participant's right to return a purchased ticket depends on the law as well as any agreements entered into between the participant and TelevisorTroika GmbH.

2. If the participant is entitled to return a ticket, TelevisorTroika GmbH shall reimburse the participant for the ticket price agreed on between the participant and TelevisorTroika GmbH (in particular any applicable cancellation fees) within fourteen (14) days of receipt of the returned ticket.

1.7 Ticket prices, fees and payment collection
1. TelevisorTroika GmbH will determine all ticket prices at its own discretion.

2. All ticket prices are including VAT. TelevisorTroika GmbH is responsible for paying the VAT or any other taxes arising from ticket sales.

3. Payments via direct debit are to be collected within 5 (five) bank days after invoicing from the bank account the participant entered during checkout.

4. TelevisorTroika GmbH is entitled to demand the reimbursement of costs by the participant for a charge back or incorrect bank account, provided that the reasons for the charge back are attributable to the participant.

2. Terms of use for submitting films via the online platform provided by TelevisorTroika GmbH

2.1 Conclusion of the purchase agreement
By providing the online platform for submitting films and quoting the submission fees and available payment methods, TelevisorTroika GmbH constitutes an offer to conclude a purchase agreement. The participant enters into a purchase agreement by clicking on the respective button on the submission form. Valid acceptance of the offer by the participant is contingent upon his/her completing all of the mandatory fields on the ticket order form. Immediately after entering into a purchase agreement, the participant shall receive an e-mail to confirm conclusion of the purchase agreement. The participant is obliged to inform TelevisorTroika GmbH if he/she does not receive this confirmation e-mail at all or in good time.

2.2 Withdrawal by the TelevisorTroika GmbH
TelevisorTroika GmbH is permitted to cancel a participant's order (unilateral right of cancellation) if the participant breaches the terms of the event stipulated in advance by TelevisorTroika GmbH, or if the participant attempts to circumvent said terms. A declaration of cancellation may also take place implicitly by means of crediting the paid fees.

Section 350 BGB does not apply.

2.3 Invoicing
TelevisorTroika GmbH will only send invoices to participants in electronic form.

2.4 Right of withdrawal for consumers
According to the participation regulations films cannot be withdrawn after submission. By accepting these regulations the participant as consumer waives his right of withdrawal.

Exclusion of right of cancellation:
The right of cancellation does not exist if, when entering into a legal transaction, you predominantly act in exercise of your trade, business or profession and are therefore deemed to be an entrepreneur (Section 14 BGB).

2.5 Return of submission, reimbursement of submission fees
1. According to the participation regulations works cannot be withdrawn after submission. A reimbursement of submission fees is not possible.

2. Submitting a work and paying the submission fee does not guarantee a competition participation.